FREQUENTLY ASKED QUESTIONS

How close is my Niagara-on-the-Lake Vacation Rental to Niagara Falls?

Depending on the property you have selected, Niagara Falls is a 10 to 20-minute drive.  In the busy months, additional traffic could impact the length of time it takes to get to the Falls.

What forms of payment do you accept?

We accept Visa, MasterCard, and American Express. Deposits can be paid by:  e-transfer, certified cheque or PayPal.

What are check-in and check-out times?

Our check in time is generally 4:00 pm and our check out time is 11:00 am.  While we always do our best to accommodate our guests needs, we ask that you inquire for early or late check-in/out availability.

Is parking included?

Yes, all our properties include free parking. Most properties have space for up to three or more vehicles. Overnight street parking is prohibited in Niagara on the lake. Please let us know if you need additional parking and we’ll do our best to accommodate your needs.

Is there internet at my vacation rental?

Yes, each property has free WIFI internet which is included in the rental charge.

Are bed linens supplied at the vacation home?

Yes, bed linens (sheets and bed covers) and bath towels are supplied.

Does the vacation property have a barbecue? Is fuel provided?

Yes, all our properties have a BBQ and fuel.

Is there a coffee maker at the vacation rental?

Yes, all our homes have standard coffee makers. We supply the coffee, filters and sugar!

Is there anything we need to bring to our vacation rental?

You should bring your own milk/cream for coffee, spices, condiments and groceries.

Where can we rent bicycles?

Zoom Leisure Bikes – they even deliver!