Niagara on the Lake Vacation Rentals awarded with Premier Partnership from HomeAway and VRBO
We are excited and honored to have been recognized by the world largest Vacation Rental by Owner advertising and reservation platform – HomeAway and VRBO as a Premier Partner!
This achievement and recognition for Niagara on the Lake Vacation Rentals, shows how hard our team works to make every guest experience very special. Not only does our team work endlessly to make this happen, Our Homeowners play a very large part in this success. Each one of them provide us with the properties, the content and put their heart and souls into making the properties the best places to stay in the region.
We have the highest Key Performance Indicators (KPI) in Canada and will continue to improve the guest experience year over year.
What is the HomeAway Premier Partner Program?
HomeAway’s Premier Partner Program was established to recognize property managers, and vacation rental management services that meet the following criteria:
Quick responses to guest inquiries – 99%
Few cancellations – they honor confirmed bookings – less than 1%
High-quality photos that show the property
Detailed property descriptions
Bookings processed online through HomeAway
4- to 5-star reviews from previous guests
Premier Partners are easy to recognize by the blue badge on their listings.
While not an easy task to accomplish sometimes, we make every effort to respond to all requests within hours. It’s clear that the effort has paid off and we will never lose sight of our commitment that the customer comes first!
Some of the benefits to Niagara on the Lake Vacation Rentals the program does for us:
- Stand out in search results
A Premier Partner badge lets travelers know you’re the best of the best.
- Communicate with travelers pre-booking
Get to know potential travelers before their stay — Premier status offers more ways to communicate.
- Reach more travelers
Premier Partners are eligible to be featured in HomeAway marketing efforts like videos, social posts and our new A&E TV show.
- Get exclusive access
We’ll be the first to test new products before they’re released.
Lastly, Niagara on the Lake Vacation Rentals is working with HomeAway to improve the reservation platform and provide a NOTL VR app for Owner and Guests.
The app will identify lots of information such as; alert guests when properties are ready for early check in, text abilities during the stay to report issues, property address and directions, wifi information, local information, house instructions and the ability to communicate with us throughout the stay. The app will allow backward occupancy information for our Homeowners as well.
This September Niagara on the Lake Vacation Rentals and HomeAway will join forces at RezFest in Marco Island for a planning session with the Lead Teams at HomeAway and NOTL Vacation Rentals to discuss the implementation of the new products and attend the annual HomeAway’s RezFest Conference.
Later in 2018, we will launch these new platforms in a phased approach and provide details as we progress with each phase of the larger scope of the project.