Niagara on the Lake Vacation Rentals – Marketing Improvement Head

Niagara on the Lake Vacation Rentals is hiring a Head of Marketing and Sales in the Ontario Region. The primary focus of the role is to expand upon our motto of consistently improving the client experience and raising the bar in Vacation Rental Property Management. More specifically, to maximize occupancy and match guests with a Holiday Rental Home that suits their needs in the Niagara Region through clear, consistent and transparent listings on every platform.

Initially, our first-priority in the role is the Vacation Rentals we offer today. We’ll spend a great deal of effort reviewing each property listing on notlvacationrentals.com and our partner platforms such as Airbnb, TripAdvisor, Booking.com and HomeAway to identify potential improvements, show our properties in the best possible way by including information like floor plans, outdoor spaces, amenities in the home and everything that guests need and/or ask us today.

We feel the goal of consistently improving the client and guests experience starts with streamlining the communication. Through technology with the development of our very own app that provides our guests information at their fingertips, is needed providing detail on arrival/greeting, ease of communication throughout the stay at our private vacation rentals in Niagara-on-the-Lake, Niagara Falls and Toronto. This leads into our second priority the NOTLVR app that will allow guests to communicate with us and provide real-time readiness of any property for check in time, ask a question or simply tell us they love the property.

We have captured some of the requirements for the new app, based on guest queries, our Employees feedback and most importantly our clients, who offer their homes for our guests to enjoy. This project is very much under-way and we’ll reach out for suggestions from our clients and guests as soon as we finalize and complete the training of our new Head of Sales and Marketing.

We feel confident that this position and new app will help us to out perform our already high guest satisfaction levels and create extraordinary tools in the Vacation Rental Market Space, in the jurisdictions we operate.

Stay tuned for our next communication with our complete organization chart, Employee Bio’s and roles of each. These are the folks that make this whole operation successful and we want you to know each and everyone of them.